Our programs

OUR PROGRAMS

Collective Care Coalition provides individualized, trauma-informed reentry and supportive services designed to help justice-involved individuals and returning citizens navigate barriers, connect with resources, and build greater stability in the community.

Services are tailored to individual needs and may involve case management, court support, reentry planning, housing and employment navigation, family reunification, behavioral health coordination, care coordination, and connections to community resources.

CCC's role is to help participants navigate systems, coordinate support, address barriers, and remain connected to the services and opportunities that can contribute to successful reentry.

Program services

Program 01

Individualized Case Management & Care Coordination

CCC provides individualized case management designed around each participant's circumstances, strengths, priorities, barriers, and goals.

Case management may begin with an individualized needs assessment followed by the development of a participant-centered service plan. CCC helps participants identify priorities, connect with resources, follow through with referrals, address emerging barriers, and coordinate services across multiple areas of need.

Services may include

  • Individualized needs assessment
  • Participant-centered service planning
  • Goal development
  • Resource identification
  • Referral coordination
  • Warm handoffs to community providers
  • Follow-up on referrals
  • Progress monitoring
  • Barrier identification and problem-solving
  • Care coordination
  • Benefits and resource navigation
  • Coordination with authorized referral and service partners
  • Community stabilization planning

CCC case management is supportive and non-clinical. When participants require services outside CCC's scope, CCC works to connect them with appropriate qualified providers and community resources.

Program 02

Court Support & Justice Navigation

Navigating court and justice-system requirements can be overwhelming, particularly when individuals are simultaneously addressing housing, employment, behavioral health, family, transportation, and other challenges.

CCC provides non-legal court support and justice navigation to help participants understand and organize their responsibilities, prepare for upcoming obligations, and remain connected to appropriate resources.

Services may include

  • Court-date reminders
  • Non-legal court preparation
  • Appropriate court accompaniment
  • Document organization
  • Assistance organizing questions and concerns before court
  • Probation and parole appointment reminders
  • Justice-system resource navigation
  • Post-court planning
  • Coordination of supportive-service referrals
  • Authorized communication and coordination with referral partners when appropriate

CCC does not provide legal advice or legal representation. Individuals requiring legal assistance are referred to appropriate legal resources.

Program 03

Reentry Navigation & Community Stabilization

Successful reentry involves much more than returning home. Participants may need to navigate identification documents, benefits, housing, employment, transportation, family responsibilities, treatment resources, and multiple service systems at the same time.

CCC helps participants develop an individualized reentry plan and navigate the resources necessary to support stability in the community.

Services may include

  • Individualized reentry planning
  • Identification and vital-document navigation
  • Benefits and public-resource navigation
  • Transportation-resource navigation
  • Community resource connections
  • Appointment coordination
  • Referral follow-up
  • Warm handoffs
  • Community stabilization planning
  • Coordination with reentry and community organizations

Program 04

Employment Navigation

Employment can be an important part of long-term stability. CCC helps participants identify employment resources and navigate barriers that may arise because of justice-system involvement.

Services may include

  • Employment-readiness resource navigation
  • Workforce-program referrals
  • Job-search support
  • Resume and application support
  • Interview-preparation resources
  • Connections to employers and workforce partners
  • Identification of employment barriers
  • Referral to education, training, and credentialing opportunities

Program 05

Housing Navigation

Stable housing can be one of the most significant challenges facing individuals returning to the community. CCC helps participants identify housing resources and navigate available options.

Services may include

  • Housing-needs identification
  • Housing-resource navigation
  • Referrals to appropriate housing programs
  • Transitional and supportive-housing resources
  • Assistance organizing documentation needed for housing applications
  • Coordination with housing providers when appropriate
  • Referral follow-up

Program 06

Family Reunification Support

Justice-system involvement and incarceration can affect entire families. CCC recognizes that successful reentry may involve rebuilding relationships, reconnecting with family members, and navigating new family responsibilities.

Services may include

  • Family reunification planning
  • Identification of family-related barriers
  • Family resource navigation
  • Supportive communication planning
  • Referrals to appropriate family services
  • Parenting and family-support resource connections
  • Coordination with community providers when additional services are needed

Program 07

Trauma-Informed Support

Trauma-informed principles are integrated throughout CCC's service model. CCC recognizes that justice-system involvement may intersect with experiences of violence, loss, incarceration, family separation, instability, and other forms of trauma.

Our approach emphasizes safety, trust, dignity, collaboration, participant choice, empowerment, and respect.

Services may include

  • Trauma-informed supportive engagement
  • Supportive listening
  • Grief and loss support
  • Coping and resilience reflections
  • Structured non-clinical supportive activities
  • Trauma-informed circles when appropriate
  • Connection to community supports
  • Referrals for additional behavioral health services when needed

CCC's trauma-informed supportive services are non-clinical and are not a substitute for psychotherapy, psychiatric care, crisis intervention, or other licensed clinical treatment.

Program 08

Behavioral Health Coordination

Behavioral health needs can affect an individual's ability to successfully navigate reentry. CCC helps participants identify appropriate behavioral health resources and supports continuity between participants, providers, and other supportive services.

Services may include

  • Behavioral health resource identification
  • Referral coordination
  • Assistance connecting with appropriate providers
  • Appointment and service navigation
  • Follow-up on behavioral health referrals
  • Care coordination with providers when appropriately authorized
  • Identification of barriers affecting access to care
  • Connection to crisis or emergency resources when appropriate

CCC does not represent behavioral health coordination as clinical treatment. Diagnosis, psychotherapy, medication management, and other clinical services must be provided by appropriately licensed or credentialed professionals.

AN INDIVIDUALIZED APPROACH

CCC recognizes that every participant has different needs. Participants are not required to fit into a single predetermined service pathway.

Depending on individual circumstances, a participant may receive support across several service areas simultaneously. For example, an individual may need court support while also addressing housing, employment, behavioral health, identification documents, and family reunification.

CCC's individualized case-management model helps coordinate those needs into a practical plan.

REFER A PARTICIPANT TO CCC

CCC welcomes appropriate referrals from individuals, families, courts, defender organizations, probation and parole professionals, correctional and reentry programs, behavioral health providers, community organizations, and other service partners.

Referral acceptance and service planning are based on participant needs, CCC's scope of services, organizational capacity, and appropriate consent.

Professional boundaries

Collective Care Coalition provides non-clinical supportive services, case management, navigation, coordination, and community-based support. CCC does not provide legal advice or legal representation and does not represent non-clinical supportive services as licensed behavioral health treatment. When needs fall outside CCC's scope, participants may be connected with appropriate qualified providers and community resources.